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Arabic Customer Support Agent

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Sofia Stars is growing tremendously, and we continue to conquer new countries!

Role in a nutshell:

Now we're looking for a Arabic & English speaking Customer Support Agent to join our team and make his own contribution to our products.

Responsibilities:

✔️ Providing support in Arabic by email and Live chats;

✔️ Processing with great attention to details and content;

✔️ Identifying clients' needs and proactively proposing solutions;

✔️ Focusing on customer expectations and satisfaction;

✔️ Working closely with our team to improve and establish the necessary processes.

Qualifications:

✔️ Proficiency in Arabic and English, both written and spoken;

✔️ Proactive person with good support/sales skills;

✔️ Strong communication and negotiation skills;

✔️ Attention to detail;

✔️ Previous experience as a support agent will be considered an advantage.

Why Sofia Stars?

✔️ Official employment & Full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);

✔️ Competitive salary and attractive bonus scheme;

✔️ Working in a dynamic International company;

✔️ Birthday celebration present;

✔️ Ability for career and professional growth within the company;

✔️ Sportscard (Multisport) - partly covered & team-building events and activities;

✔️ Sunny, spacious office;

✔️ Wedding gift;

✔️ Gift for newborns;

✔️ Time for proper rest and 20 working days of Annual Vacation, maternity leave support;

✔️ Food vouchers, breakfast, fruits, and snacks available in the office.

Apply Now

Our recruitment team will check your CV and Portfolio
in a few days. Sometimes it takes more time, so please be patient; we will contact you as soon as possible.

Let's apply
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