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French Customer Support Agent

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Sofia Stars is growing tremendously, and we continue to conquer new countries!

Role in a nutshell:

Now we're looking for a French & English speaking Customer Support Agent to join our team and make his own contribution to our products.

Responsibilities:

✔️ Communication with customers via online chats, e-mails;

✔️ Maintain prompt and empathetic attitude toward customers;

✔️ Acknowledge and resolve customers’ requirements;

✔️ Knowing our products inside and out so you can answer the questions;

✔️ Ensure the satisfaction of the customer and provide professional support for customers.

Qualifications:

✔️ Excellent written and verbal French and English skills;

✔️ Ability to work in a multitasking environment;

✔️ Analytical skills;

✔️ Attention to details;

✔️ Previous experience as a support agent will be considered an advantage.

Why Sofia Stars?

✔️ Official employment and full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);

✔️ Competitive salary and attractive bonus scheme;

✔️ Working in a dynamic International company;

✔️ Birthday celebration present;

✔️ Ability for career and professional growth within the company;

✔️ Sportscard (Multisport) - partly covered & team-building events and activities;

✔️ Sunny, spacious office;

✔️ Wedding and newborn gifts;

✔️ Time for proper rest and 20 working days of Annual Vacation, maternity leave support;

✔️ Breakfast, food vouchers, fruits, and snacks available in the office.

Apply Now

Our recruitment team will check your CV and Portfolio
in a few days. Sometimes it takes more time, so please be patient; we will contact you as soon as possible.

Let's apply
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