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Payments Data Analyst

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Sofia Stars is growing tremendously, and we continue to conquer new countries! We are seeking a dynamic and dedicated individual to join our team as an AML & Responsible Gaming Officer.

Role in a nutshell:

As a Business Analyst in our Payments team, you will play a crucial role in enhancing our transaction processing capabilities. Your expertise will aid in routing transactions for maximum acceptance and monitoring them in real-time to ensure optimal performance. By providing data-driven insights and expert knowledge, you will be instrumental in optimizing our payment operations, ultimately increasing efficiency and reducing costs.


  • Monitor payment transactions daily to ensure seamless processing and identify any discrepancies or issues.
  • Raise issues proactively with potential solutions and follow through to resolution, ensuring minimum impact on the business.
  • Develop and present weekly and monthly reports to management, highlighting key performance metrics and offering insights for improvement.
  • Utilise PowerBI, Kibana, and Excel to analyze transaction data and generate actionable insights.
  • Work closely with the payments team to optimize transaction routing, improve acceptance rates, and reduce processing costs.
  • Stay updated with industry trends and best practices in payment processing to suggest and implement innovative solutions.


  • Proven experience in data analysis, preferably within the payments or financial services industry.
  • Strong proficiency in PowerBI, Kibana, and Excel.
  • Ability to identify, analyze, and resolve complex issues effectively.
  • Excellent communication and teamwork skills, with a track record of successful collaboration.
  • Knowledge of payment systems and transaction processing workflows is a significant advantage.
  • Bachelor’s degree in Business, Finance, Economics, or a related field is preferred.
  • Analytical and problem-solving skills.
  • Attention to detail and accuracy.
  • Strong organisational and time management skills.
  • Ability to work independently and as part of a team.

Why Sofia Stars?

  • Official employment & Full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);
  • Competitive salary and attractive bonus scheme;
  • Working in a dynamic International company;
  • Birthday celebration present;
  • Ability for career and professional growth within the company;
  • Sports card (Multi-sport) - partly covered & team-building events and activities;
  • Sunny, spacious office;
  • Wedding and newborn gifts;
  • Time for proper rest and 20 working days of Annual Vacation, maternity leave support;
  • Breakfast, food vouchers, fruits, and snacks available in the office.

Apply Now

Our recruitment team will check your CV and Portfolio
in a few days. Sometimes it takes more time, so please be patient; we will contact you as soon as possible.

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