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PSP Tech Account Manager

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Sofia Stars is growing tremendously, and we continue to conquer new countries! We are seeking a dynamic and dedicated individual to join our team as an AML & Responsible Gaming Officer.

Role in a nutshell:

We are looking for a skilled PSP Tech Account Manager to join our team in Bulgaria


  • Working with the PaymentIQ / Devcode and other payment aggregators;
  • Payment methods/systems integration to PaymentIQ;
  • Generate, save, and set up the API key and secret key;
  • Routing configuration and changes (cascading);
  • Currency exchange configuration;
  • Transactions error monitoring and analysis ;
  • Transactions problem solving;
  • Callbacks setup;
  • Configure payment methods for the new markets and brands;
  • Communication with payment providers and PaymentIQ with payment related queries;
  • Assistance to the different departments with payment related queries;
  • Interaction with the onboarding team and the technical team;
  • Create and maintain Jira issues;
  • Setting the rules for the rotation of payment methods in accordance with the requirements of the customer;
  • Preparation of tasks for analytical reports on conversion, and payment processing;
  • Testing and monitoring the operation of payment systems together with the team;
  • Timely response to force majeure situations;
  • The manifestation of activity and independence in the formulation of the problem;
  • Responsibility for the assigned tasks.



  • Work experience with PaymentIQ / Devcode;  
  • Work experience with Jira;
  • Understanding of transactions flow;
  • Knowledge of PSP terminology;
  • Knowledge in Chrome DevTools;
  • Work experience in FinTech;
  • Work experience in Gambling;
  • English at least intermediate level, Russian language is a plus;
  • Strong communication skills.

Nice to have:

  • At least 1 year of experience working with payments at iGaming or at PSP;
  • At least 1 year of experience working with PaymentIQ / Devcode;
  • Good analytical skills;
  • Knowledge of integration and customization processes, as well as requirements for payment solution providers;
  • Working with multilingual teams will be beneficial;
  • Teamwork skills;
  • Modesty, meticulousness and attention to detail;
  • Great interest and knowledge of the FinTech industry and its rules.

Why Sofia Stars?

  • Official employment & Full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);
  • Competitive salary and attractive bonus scheme;
  • Working in a dynamic International company;
  • Birthday celebration present;
  • Ability for career and professional growth within the company;
  • Sports card (Multi-sport) - partly covered & team-building events and activities;
  • Sunny, spacious office;
  • Wedding and newborn gifts;
  • Time for proper rest and 20 working days of Annual Vacation, maternity leave support;
  • Breakfast, food vouchers, fruits, and snacks available in the office.

Apply Now

Our recruitment team will check your CV and Portfolio
in a few days. Sometimes it takes more time, so please be patient; we will contact you as soon as possible.

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