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Risk Analyst

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Sofia Stars has a fantastic opportunity for an outgoing and personable Risk Analyst.

Role in a nutshell:

The team aims to catch and prevent fraud on our websites and provide our customers with the best service possible.

Responsibilities:

✔️ Liaise with players on account-related issues, resolving problems and ensuring high levels of customer care;

✔️ Analyse customer deposits and account categories to prevent fraud, correct errors, and resolve problems;

✔️ Analyse records of Affiliate account to ascertain whether there are any irregularities;

✔️ Suggest improvements to procedures and systems in the interests of fraud prevention and customer care;

✔️ Investigate financial irregularities on accounts;

✔️ Work with colleagues in other departments to resolve account-related issues and prevent fraud;

✔️ Help maintain quality control and customer care through analysis of player contact;

✔️ Investigate risk issues relating to third-party processors;

✔️ Check user history.

Qualifications:

✔️ Basic knowledge of Risk/KYC/AML or Financial Services knowledge;

✔️ Strong logical reasoning skills with an analytical approach;

✔️ Decision-making and problem-solving skills;

✔️Good communication skills and ability to effectively deliver feedback;

✔️ Self-motivation;

✔️ Ability to perform well under tight deadlines within a dynamic environment;

✔️ Proficient command of Microsoft Office tools;

✔️ Proven aptitude for working in a team, as well as guiding and influencing others.

Why Sofia Stars?

• Official employment and full medical insurance with the highest limits in the country (including in-patient and out-patient care, maternity, dental, and annual health check-ups);

• Working with a brand new MacBookPro;

• Competitive salary and attractive bonus scheme;

• Working in a dynamic International company;

• Birthday celebration present;

• Ability for career and professional growth within the company;

• Sportscard (Multisport) - partly covered & team-building events and activities;

• Sunny, spacious office;

• Wedding and newborn gifts;

• Up to 25 vacation days, starting from 20;

• Breakfast 3 times a week;

• Friday team lunch;

• Food vouchers, fruits, and snacks available in the office.

Apply Now

Our recruitment team will check your CV and Portfolio
in a few days. Sometimes it takes more time, so please be patient; we will contact you as soon as possible.

Let's apply
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