Back to Careers

VIP Manager with German

Send Resume

Sofia Stars is growing tremendously, and we continue to conquer new countries!

Role in a nutshell:

Now we are looking for a VIP Account Manager with German language who will be responsible for retaining VIP customers and increasing their lifetime value.

Responsibilities:

✔️ Analyzing customers’ behavior and keeping a personalized relationship with VIP clients & meeting their needs;

✔️ Comprehension of our products;

✔️ Monitoring customers’ performance & behavior in order to evaluate bonus crediting;

✔️ Ensuring that product compliance is being followed according to relevant regulations.

Qualifications:

✔️ 2+ years of experience in the iGaming business;

✔️ 1+ year of experience in portfolio managing;

✔️ Being able to search and find for solutions of customers’ issues;

✔️ Be patient and have negotiation skills;

✔️ Ability to think outside the box;

✔️ Sales driven and motivated to achieve monthly targets;

✔️ Stand for working independently;

✔️ Native/Fluent German Language;

✔️ Good English Language Skills;

✔️ Multitasking;

✔️ Time-managing;

✔️ Productiveness;

✔️ Flexibility.

Why Sofia Stars?

✔️ Competitive salary and attractive KPI scheme;

✔️ Learning and development opportunities and interesting, challenging tasks;

✔️ Official employment & Full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);

✔️ Working in a dynamic International company;

✔️ Ability for career and professional growth within the company;

✔️ Social benefits and team building;

✔️ Sunny, spacious office;

✔️ Sports card (Multisport);

✔️ Birthday celebration present;

✔️ Newborn gifts;

✔️ Wedding gifts;

✔️ Food vouchers, breakfast & fruits, and snacks available in the office.

Apply Now

Our recruitment team will check your CV and Portfolio
in a few days. Sometimes it takes more time, so please be patient; we will contact you as soon as possible.

Let's apply
Additional attachments
Attachments
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
250
/ 250
KYC Officer
Sales agent with Arabic
Italian VIP Quality Assurance Manager
German VIP Quality Assurance Manager
Greek Sales Agent
German Sales Agent
German VIP Team Leader
VIP Team Leader
Head of VIP
VIP Manager with Greek
VIP Manager with Czech
Slovenia VIP Account Manager
Swedish VIP Account manager
Hungary VIP Account Manager
Portuguese VIP Account Manager
VIP Manager with English
PSP Tech Account Manager
Payments Data Analyst
Customer Support Night Shift Team Lead - office-based
AML & RG Officer
Team Lead of the CS team - office-based
Customer Support Quality Assurance Manager - office-based
Customer Support Trainer - office-based
Senior Product Designer
Senior HTML/Markup Developer
Middle Product Designer
Senior Front-End Developer (Angular 15)
Team Lead Back-end development
Product Owner
French Customer Support Agent
Romanian Customer Support Agent
Italian Customer Support Agent
Hungarian Customer Support Agent
Swedish Customer Support Agent
VIP Manager with French
VIP Manager with German
VIP Manager with Italian
Risk Manager
Middle Manual QA
Senior Node.js Developer
Greek Customer Support Agent
Norwegian Customer Support Agent
Finnish Customer Support Agent
Danish Customer Support Agent
Arabic Customer Support Agent
German Customer Support Agent
Czech/Slovakian Customer Support Agent
Your application has been successfully sent
Our managers will contact you shortly
Oops! Something went wrong while submitting the form.