VIP Team Lead - German

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Sofia Stars is growing tremendously, and we continue to conquer new countries!

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Role in a nutshell:

Now, we are looking for a team lead to join our VIP team and support us in achieving our goals!

Responsibilities:

Manage the overall running of the VIP team;
Develop & implement strategic plans to ensure VIP Managers grow within their roles;
Achieving progress and hitting VIP targets by successfully managing the team and assessing the teams’ strengths & addressing weaknesses;
Establishing productive and professional relationships with key personnel in assigned customer accounts and memberships;
Manage and understand your team’s markets and KPIs and take appropriate action to capitalise on opportunities and fill gaps;
Improving upon current processes and implementing new ones;
Weekly reporting on team and market performance;
Conducting regular one on one meetinngs and performance management;

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Qualifications:

Strong interpersonal skills;
Fluent German;
iGaming industry knowledge and experience is a must;
Working knowledge of Microsoft office;
Excellent organisational and time-management skills;
Excellent understanding of VIP Player Management;
Strong people management skills;
Excellent oral and written communication skills;
Scheduling and work planning;
Presenting and report skills;

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Why Sofia Stars?

Competitive salary and attractive KPI scheme;
‍‍Learning and development opportunities and interesting, challenging tasks;‍
Official employment & Full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);‍
Working in a dynamic International company;‍
Opportunity for career and professional growth within the company;‍
Social benefits and team building;‍
Sunny, spacious office;‍
Sports card (Multisport);‍
Birthday celebration present;‍
Newborn gifts;‍
Wedding gifts;‍
Food vouchers, breakfast & fruits, and snacks available in the office.

You have the opportunity to work in our office in Cyprus or Bulgaria.

Apply Now

Our recruitment team will check your CV and Portfolio
in a few days. Sometimes it takes more time, so please be patient; we will contact you as soon as possible.

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