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At Sofia Stars you will
Grow at Lightspeed
Connect
Globaly
Belong
in a Community
in a Community
Discover Teams
Risk, Fraud & KYC
- 24/7 risk reviews, fraud checks, and identity verification
- monitor deposits, withdrawals, and suspicious activity
- conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD)
- screen for sanctions, PEP, and adverse media
- take actions to prevent fraud and ensure compliance
Protecting companies and clients
with secure, compliant, and transparent operations
with secure, compliant, and transparent operations

R&D Department
- develop product concepts and run feasibility studies
- analyze market trends and user needs
- design, test, and validate prototypes
- co-develop software and hardware solutions
- optimize product performance and manage lifecycle
Turning ideas into scalable products through research and collaboration

Customer Support

- provide 24/7 support in 25+ languages
- maintain top response times and satisfaction levels
- manage inquiries and data through advanced platforms
- deliver tailored reports and feedback
- handle full project setup, system customization, and recruitment
Delivering fast, friendly, and multilingual support around the clock
VIP Account
Managment
Managment
- provide dedicated 1:1 VIP account management
- offer multilingual support and tailored rewards
- use data-driven insights to boost engagement and retention
- ensure QA, compliance, and responsible gaming standards
- track performance through Zendesk, PowerBI, and key metrics
Building lasting relationships with top clients with a touch of star treatment

Product
Management
Management
- define and execute product strategy and roadmap
- integrate partners and manage onboarding
- oversee API performance, uptime, and scalability
- ensure compliance and smooth market rollouts
- use data insights to improve engagement and growth
Building smart and scalable platform that connects partners easily

How We Hire
Step 1
Application
Send us your CV! If it’s a fit, we’ll get back to you quickly. The process may vary by role, and we’ll explain the details individually.
Step 2
Interviews
You’ll chat with recruiters, your future manager and teammates.
We’ll discuss your goals and skills — and you might share a portfolio or do a short task.
Step 3
Culture Fit
A last conversation with HR to make sure you’ll thrive here — and that we’re the right match for you too.
Relocation Support
Near or far, we help you settle down
We support both local and global moves
*Relocation package may vary by your role. You’ll get full info during your hiring process
Flight & Transfers
We handle your journey

Visa & Work Permits
We’ve got all the paperwork sorted

Two Weeks of Housing
A place to stay while you look for a new home

Help Finding a Home
We’ll connect you with the right contacts

24/7
Support
Got questions? We’ve got your back

Our Benefits
For you to shine and beyond

Way of Life
- monthly team events
- education budget
- great office location
- breakfast, lunch & snacks in the office

Work-Life Balance
- up to 25 vacation days
- 6 undocumented sick leaves
- flexible work hours

Health & Wellness
- medical insurance and dental coverage
- mental health support
- sport card 70% coverage
- office massages

Rewards & Bonuses
- monthly, quarterly, and annual bonuses
- appreciation gifts
- food vouchers
Our office
We work from the office.
Because we like what it gives us: connection, collaboration, and team spirit you actually feel
Because we like what it gives us: connection, collaboration, and team spirit you actually feel
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